All information, products and services displayed on the website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed below. Website has the right to accept or reject your offer without assigning any reason thereof.
In order to use the website, you have accepted the following terms and conditions given below. Website reserves the right to add, delete, alter or modify these terms and conditions at any time.
You are therefore advised to read carefully these terms and conditions every time you use the website.
We have made every effort to display the colour of our products that appear on the site as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of colour will be accurate.
The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
Website will not be responsible for any damage suffered by users from use of the services on website. This without limitation includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, or under any other cause of action.
The prices and availability of products are subject to change without prior notice at the sole discretion of Website.
Request for cancellations of orders once placed on Website shall not be entertained.
Website reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the user shall be informed of the same.
If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by Website for re-delivery shall be claimed from the User placing the order.
The User agrees to give accurate, authentic and true information. Website reserves the right to confirm and validate the information and other details provided by the User at any point of time. If any such User details are found not to be true wholly or partly, Website has the right in its sole discretion to reject the registration and debar the User from using the services of Website without prior intimation whatsoever.
Website will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user. The User must exclusively use his/her own card on the site.
Website shall not entertain any complaints after 15 days, once the order is delivered.
This agreement shall be construed in accordance with the applicable laws of India. The Courts at Cochin shall have exclusive jurisdiction in any proceedings arising out of this agreement.
In these Terms and Conditions the words “we”, “our” and “us” refer to Company and “the site” refers to the web site that is found the website.
We reserve the right to change any part of this agreement without notice and we advise users to regularly check the Terms and Conditions of this agreement.
You agree to be fully responsible for any claim, expense, liability, losses or costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.
Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of company or any of its employees.
Website offers both a standard and an express delivery service. These delivery services are provided by third parties which may change from time to time as we seek the best value and quality of service.
Standard service delivery times may vary but should be 5-7 days
All delivery timescales indicated are target timescales which we aim to achieve on a best endeavours basis but which we are not contractually obliged to meet. Timescales quoted for standard and Express Service are measured from the point of dispatch.
Goods will be dispatched to the address details that you give us.
Upon delivery to you the goods shall be at your risk. Regardless of delivery having been made the title in the goods will not pass to you until such time as payment is made in full for those goods.
When you buy on the site you are committing that you are authorised to use the credit card or other means of payment with which you are paying and that you have the means to make payment.
We accept card payment by Visa, MasterCard, American Express, Maestro, JCB, Delta and we must receive payment for goods and delivery prior to processing your order.
All card payments are processed securely. For information on this please refer to our safe shopping page.
All card transactions are subject to authorisation by the card issuer. In the event that the issuer refuses to authorise payment we may cancel the order and will not be liable for any non-delivery or delay in delivery.
You have the option to pay by cheque in which case you must provide order details with your cheque and we reserve the right to hold the processing of your order until payment has cleared.
We reserve the right to terminate this agreement and to refuse any orders from you if you fail to pay us when payment is due.
Through holding stock and supply chain arrangements we endeavour to meet all orders within our stated target delivery timescale. From time to time it is possible that there is insufficient stock to supply the goods ordered. In this circumstance we will contact you and may, at our discretion, suggest an alternative of the same or higher quality.
You are under no obligation to accept our suggestion and can cancel your order.
Returns, Refunds and Exchanges
With the exception of any items which are embroidered or in any other way personalised for your order products ordered from us can be returned to us for full refund or exchange providing that we receive the items within 14 days from when you received them. The first of those 14 days will be the day after the date of receipt by you.
To qualify all goods must be unused, unwashed, unaltered, in the same condition in which they were originally supplied and in their original undamaged packaging, with hangers when supplied and accompanied by the paperwork that clearly identifies the order from which the return arises.
You are responsible for the cost of returning the items and you do so at your risk. Please note that where no or insufficient postage stamp is attached to a returned package then it will not reach us and Royal Mail will return it to you.
On receipt all items will be inspected and if the product returned is not in a fully resalable condition or the packaging is damaged, we reserve the right to refuse a refund on the item. This does not affect your statutory rights.
When we accept a return we will re-credit your credit card with the sum originally debited for the goods in question or send you a cheque should you have paid by this method. We will also refund your original delivery charge when a product is faulty, damaged or has been incorrectly described by us. In other circumstances we will deduct from any refund our standard P&P charge or the actual carriage costs we incurred (whichever is the higher).
Details of how to arrange all the above are shown on the returns page.
You cannot return items for refund which have been tailored for your particular order, for instance with a school emblem, except in accordance with your legal rights and if one or more of the following applies:
If there is a fault with the garment
If the garment supplied differs in specification to that advertised
If you have ordered a garment of the wrong size which has been embroidered and you wish to exchange it for the correct size then you should contact us to make arrangements.
If you return an embroidered item because it is faulty or because it differs to the advertised specification we will replace the item with a new garment made to meet the advertised specification.
If you wish to cancel an order after payment has been taken then you should advise us as soon as possible. We will process any cancellation when we receive your formal notification that you wish to cancel an order. Provided that the goods are received back by us within the allowed time period, in the same condition that they were when we sent them to you, unwashed and in the original undamaged packaging then we will re-credit any sum that we have debited from your credit card for the goods in question or send you a cheque should you have paid by this means.
Product faults are rare as all items are checked and those that undergo embroidery are checked again. Should you want to report an item that is faulty or to return an item for exchange that is faulty you should notify us within 48 hours of receipt. We cannot normally consider an exchange once the item has been used or worn
These provisions do not affect your statutory rights.